Shipping and Returns Policy
Shipping
Our goal is to process and ship orders within 1–2 business days. Orders placed on weekends, holidays, or after normal business hours may require additional processing time. While most orders ship promptly, occasional delays may occur due to order volume, inventory availability, weather, carrier delays, or other unforeseen circumstances.
Shipping Insurance
Optional shipping insurance is available during checkout. If shipping insurance is purchased, covered claims for loss or damage during transit will be handled according to the terms of the insurance provider. If insurance is not selected, packages are insuranced automatically to up to $100.
If your package is lost, damaged, or shows as delivered but has not been received, please contact us as soon as possible so we can assist with investigating the issue. Claims may be subject to carrier requirements and filing deadlines.
Shipping Rates
Shipping rates are calculated during checkout based on the products ordered, package weight, destination, and selected shipping method. To obtain a shipping quote, simply add items to your cart and proceed to checkout.
Returns & Refunds
We want you to be satisfied with your purchase. If you wish to return a product, please contact us before sending anything back.
Returned merchandise must be unused, in its original packaging, and approved by CDVS prior to return. Ammunition returns may be accepted at our discretion and must comply with all applicable laws and shipping regulations.
Refunds will be issued for the purchase price of the returned merchandise once the return is received and inspected. Original shipping charges are non-refundable unless the return is the result of an error by CDVS, such as receiving the wrong item, damaged merchandise, or a shipping mistake made by us.
Defective or Incorrect Products
If you receive a defective, damaged, or incorrect item, please contact us promptly. We will work with you to resolve the issue through replacement, exchange, or refund, depending on the circumstances.
Contact Us
If you have questions regarding shipping, returns, or refunds, please contact us:
CDVS
Phone: 509-535-9486
Email: support@cdvs.us