Shipping and Returns Policy
Shipping
Our goal is to process and ship orders within 1–2 business days. Orders placed on weekends, holidays, or after normal business hours may require additional processing time. While most orders ship promptly, occasional delays may occur due to order volume, inventory availability, weather, carrier delays, or other unforeseen circumstances.
Shipping Insurance
Optional shipping insurance is available during checkout. If shipping insurance is purchased, covered claims for loss or damage during transit will be handled according to the terms of the insurance provider. If shipping insurance is not selected, packages are automatically insured for up to $100.
If your package is lost, damaged, or shows as delivered but has not been received, please contact us as soon as possible so we can assist with investigating the issue. Claims may be subject to carrier requirements and filing deadlines.
Shipping Rates
Shipping rates are calculated during checkout based on the products ordered, package weight, destination, and selected shipping method. To obtain a shipping quote, simply add items to your cart and proceed to checkout.
Shipping Restrictions and State Compliance Policy
CDVS complies with all applicable federal, state, and local laws regarding the sale and shipment of ammunition, magazines, and related products. Customers are responsible for ensuring they are legally eligible to purchase and possess the products ordered. Orders that do not comply with applicable laws, documentation requirements, or company policies may be delayed, canceled, or refunded. Please note that these restrictions are subject to change as federal, state, and local laws are updated.
Alaska
Due to federal transportation restrictions, CDVS does not ship ammunition directly to Alaska residents. Ammunition may be shipped to a freight forwarder designated by the customer, who is responsible for arranging final delivery.
California
All ammunition orders shipped to California must be sent to a licensed California Federal Firearms License (FFL) dealer or licensed California ammunition vendor for transfer to the purchaser. CDVS does not ship ammunition directly to California residential addresses.
Customers are responsible for selecting a California FFL dealer or licensed ammunition vendor that is willing to accept ammunition transfers on their behalf. Please have your selected dealer email a copy of their license to [email protected] and include your order number to help expedite processing.
The receiving California FFL dealer or licensed ammunition vendor will complete the required transfer and may collect any applicable transfer fees, California Firearms and Ammunition Excise Tax (CFET), sales or use tax, and any other charges required under California law.
Orders will not ship until we have received and verified a valid license from the receiving dealer or ammunition vendor.
Colorado
Effective July 1, 2026, Colorado law requires additional verification for retail ammunition shipments.
Customers shipping ammunition to a Colorado address must upload a valid, state-issued government ID verifying they are 21 years of age or older. In addition, all Colorado ammunition shipments require Adult Signature (21+) service at the time of delivery. The applicable carrier fee for this service will be added to your order.
By placing an order, you certify that you meet Colorado’s age requirements and that a person 21 years of age or older will be available to sign for the package upon delivery. Failure to provide the required documentation or an eligible adult signer may result in order delays, cancellation, returned shipments, or additional shipping charges.
Connecticut
Customers must provide one of the following valid, unexpired forms of documentation:
- Federal Firearms License (FFL) (Type 03 Curio & Relics licenses are not accepted)
- Connecticut Permit to Carry Pistols or Revolvers
- Connecticut Long Gun Eligibility Certificate
Magazine Restrictions:
- No magazines or feeding devices with a capacity exceeding 10 rounds.
Hawaii
We do not ship ammunition or ammunition components to Hawaii.
Orders with a Hawaii shipping address will be canceled and refunded.
Illinois
Customers must provide the following valid, unexpired documentation:
- Firearm Owner’s Identification (FOID) Card
Additional Requirements:
- The shipping address must match the one on your FOID card.
Magazine Restrictions:
- No magazines or feeding devices with a capacity exceeding 10 rounds.
Maryland
Magazine Restrictions:
- No magazines or feeding devices with a capacity exceeding 10 rounds.
Massachusetts
Customers must provide one of the following valid, unexpired forms of documentation:
- Massachusetts License to Carry (LTC)
- Other documentation as required by Massachusetts law
Magazine Restrictions:
- No magazines or feeding devices with a capacity exceeding 10 rounds.
New Jersey
Customers must provide the following valid, unexpired documentation:
- Firearms Purchaser Identification Card (FPID/FID)
- A valid, state-issued driver’s license.
Magazine Restrictions:
- No magazines or feeding devices with a capacity exceeding 10 rounds.
New York
Shipping Requirements:
- Ammunition orders must be shipped to a licensed Federal Firearms License (FFL) dealer or other authorized recipient as required by law.
Magazine Restrictions:
- No magazines or feeding devices with a capacity exceeding 10 rounds.
Rhode Island
Customers must provide one of the following valid, unexpired forms of documentation:
- Rhode Island Pistol/Revolver Safety Certificate (DEM)
- Rhode Island Hunter Education Course Card (DEM)
- Rhode Island Permit to Carry
Customers must be 21 years of age or older to purchase ammunition.
Documentation Requirements
Where required by law or company policy, customers must upload valid, unexpired documentation during checkout. Orders requiring documentation will remain on hold until all required documents have been received and verified. Failure to provide the required documentation may result in order delays, cancellation, or refund.
Returns & Refunds
We want you to be satisfied with your purchase. If you wish to return a product, please contact us before sending anything back.
Returned merchandise must be unused, in its original packaging, and approved by CDVS prior to return. Ammunition returns may be accepted at our discretion and must comply with all applicable laws and shipping regulations.
Refunds will be issued for the purchase price of the returned merchandise once the return is received and inspected. Original shipping charges are non-refundable unless the return is the result of an error by CDVS, such as receiving the wrong item, damaged merchandise, or a shipping mistake made by us.
Defective or Incorrect Products
If you receive a defective, damaged, or incorrect item, please contact us promptly. We will work with you to resolve the issue through replacement, exchange, or refund, depending on the circumstances.
Contact Us
If you have questions regarding shipping, returns, or refunds, please contact us:
CDVS
Phone: 509-535-9486
Email: [email protected]
